For directors of nursing and facility managers
Time back for the work only you can do.
Hours lost to family issues mean strategic work doesn't happen. Cognitive load drains the battery.
Written for: Director of Nursing, Facility Manager, Residential Manager, Care Manager
- Complaints
- Staff workload
- Staff stress
- Strategic time
- Consistency
What Brenna means for you
Four things, in your language.
Fewer complaints, fewer escalations.
Every relevant family told at once, in the same words.
The complaint that starts with "nobody told me" stops starting.
Guided updatesShow the good care you give.
Social updates: activities, one-to-one moments, a resident with dementia talking again.
Families see the whole picture, not only the bad news.
Guided updatesHours back, and less stress.
20 to 30 minutes per nurse per shift, and fewer hard family calls.
Time for the strategic work that never happens, and more left in the tank.
One standard, every shift, in view.
One guided process, with the update history and oversight view.
Spot the gap on the day, whoever is rostered on.
Update history and oversight
Proof: One GP round, 16 residents: 27 phone calls became 16 updates, and 54 minutes went back to care.
Proof
What directors of nursing and facility managers and their teams tell us.
Guided updates, fewer phone calls
May, Registered Nurse
Autumn Aged Care
Documentation that takes care of itself
Kulwinder, Registered Nurse
Greenhill Aged Care
Our nurses are spending way less time stuck on the phone in the nurses' station and way more time where they want to be: out on the floor, providing hands-on care to our beautiful residents.
Brenna has really made life easier at work. There have been no gaps in terms of communication with families and it is possible because of Brenna. Very easy to use too.
Nurses tell me that by communicating with Brenna they can save around 20 to 30 minutes a shift. Sometimes they say they save 20 minutes from just one or two calls they don't have to make.
The update history in Brenna is great. I was never able to know what had or hadn't been communicated before, and now I can pop in and check it whenever I want during the day and prompt one of my nurses if I need to. I can proactively fix things instead of sorting out problems later on.
Common questions
The things you will be asked internally.
Guided prompts mean a nurse sends a clear update in under a minute, including staff who speak English as a second language. Adoption is consistently strong because it is simpler than the phone call it replaces.
Yes. Families are invited in the home's name by email or SMS, with the letters and brochures written for you, and the Brenna activation sequence does the rest.
Deliberately. Brenna keeps families informed without creating another inbox for busy care teams. Families respond to invitations and consents; urgent or sensitive matters still happen by phone, as they should.
Count the family calls your team made this week.
Then book an introduction and we will show you the same week with Brenna.
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